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Awem Help Center
Cradle of Empires
iOS
Android
PC
Mac
Hot Topics
I can't log in Facebook
Why do I have to download content every time I open the game?
I do not see my Facebook friends in the game
Advert unavailable. I can't watch the ad video.
General Information: collections, chargers, resources, energy, spells, etc.
Interface
Experience (XP)
Collections
What are the chargers? How can I get chargers?
How to use chargers?
What are the resources? Why do I need resources?
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City: buildings, totems, idols, etc.
How to change name and set an avatar?
Main elements
Ruins
Buildings
Ship
Sphinx
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Match-3 levels and elements: modes, tips, bonuses, obstacles
Tips on Solving Timed and Blitz Modes
Match-3 Levels
Level Modes
Special Chips: match-5, match-6, match-7 combinations
Obstacles & Tiles
What are the bonuses? How can I get bonuses?
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Game Events
Little Helper Fennec
Lucky Hours
Leagues: Meows & Paws
Treasures of the Ancients
Fairy Tale: The Three Wishes
Jeweler’s Dream
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In-game currency and purchases
What are the crystals? How can I get more crystals?
Crystal Piggy Bank
Crystal Bank
I purchased crystals but I haven't received them yet
I’m unable to make purchases in the game
Super Crystal
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Friends: send gifts, find friends, etc.
Inviting friends and exchanging gifts
How can I get more friends?
Log in Facebook and visit community to get crystals for free
Game Progress
How do I save my game progress?
How can I transfer my game progress?
How can I play on different devices?
How do I save my game using iCloud?
iCloud storage is full. What should I do?
I connected to Facebook but can't recover my game
See all articles
Technical questions and troubleshooting
Game crashes/freezes/slow (iOS)
Game crashes/freezes/slow (Android)
Game crashes/freezes/slow (Amazon)
Game crashes/freezes/slow (Windows)
Game crashes/freezes/slow (Mac)
How to turn off notifications?
See all articles
Privacy Policy and Terms of Service
Privacy Policy
Terms Of Service
Cradle of Empires
iOS
Android
PC
Mac
Hot Topics
I can't log in Facebook
Why do I have to download content every time I open the game?
I do not see my Facebook friends in the game
Advert unavailable. I can't watch the ad video.
General Information: collections, chargers, resources, energy, spells, etc.
Interface
Experience (XP)
Collections
What are the chargers? How can I get chargers?
How to use chargers?
What are the resources? Why do I need resources?
See all articles
City: buildings, totems, idols, etc.
How to change name and set an avatar?
Main elements
Ruins
Buildings
Ship
Sphinx
See all articles
Match-3 levels and elements: modes, tips, bonuses, obstacles
Tips on Solving Timed and Blitz Modes
Match-3 Levels
Level Modes
Special Chips: match-5, match-6, match-7 combinations
Obstacles & Tiles
What are the bonuses? How can I get bonuses?
See all articles
Game Events
Little Helper Fennec
Lucky Hours
Leagues: Meows & Paws
Treasures of the Ancients
Fairy Tale: The Three Wishes
Jeweler’s Dream
See all articles
In-game currency and purchases
What are the crystals? How can I get more crystals?
Crystal Piggy Bank
Crystal Bank
I purchased crystals but I haven't received them yet
I’m unable to make purchases in the game
Super Crystal
See all articles
Friends: send gifts, find friends, etc.
Inviting friends and exchanging gifts
How can I get more friends?
Log in Facebook and visit community to get crystals for free
Game Progress
How do I save my game progress?
How can I transfer my game progress?
How can I play on different devices?
How do I save my game using iCloud?
iCloud storage is full. What should I do?
I connected to Facebook but can't recover my game
See all articles
Technical questions and troubleshooting
Game crashes/freezes/slow (iOS)
Game crashes/freezes/slow (Android)
Game crashes/freezes/slow (Amazon)
Game crashes/freezes/slow (Windows)
Game crashes/freezes/slow (Mac)
How to turn off notifications?
See all articles
Privacy Policy and Terms of Service
Privacy Policy
Terms Of Service
Privacy Policy
terms of use
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