Hot Topics

• What happens if I reinstall the game? Will I lose my progress?
• When are more levels coming? What is Champions League?

General Information

• Interface
• Lives
• Quests and chapters
• Winning Streak and Traveller’s Trophies
• Settings

Match-3 levels and elements

• Match-3 levels
• Power-ups: match-4, match-5, match-6, match-7 combinations
• Obstacles and tiles
• What are the bonuses? How can I get bonuses?
• What are boosters? How can I get boosters?

Game Events

• Marksmen Battle
• Wild Merge
• Temple Pass
• Mayan Cup
• JuMaya
• Mayan Bingo

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Settlement: buildings, prosperity points, etc.

• Buildings
• What are the coins? How can I get more coins?

In-game currency and purchases

• What are the crystals? How can I get more crystals?
• Bank
• I purchased crystals but I haven't received them yet
• I’m unable to make purchases in the game
• Why does my iTunes bill show multiple purchases made on the same day?

Game Progress

• I want to start over. Can I reset my game progress?
• How can I transfer my game progress?
• How do I save my game progress?

Technical questions and troubleshooting

• Game crashes/freezes/slow (Android)
• Game crashes/freezes/slow (iOS)
• How to contact us from within the game?
• How to turn off notifications?
• How do I take a screenshot?
• How do I update the game? (Android)

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Privacy Policy and Terms of Service

• PRIVACY POLICY
• TERMS OF SERVICE
• Deletion of personal data