Technical questions and troubleshooting
Cradle of Empires not working right on iOS, Android or Amazon? Help with crashes, freezes, Facebook login, time and notifications.
- I can't log in Facebook
- Game crashes/freezes/slow (iOS)
- Game crashes/freezes/slow (Android)
- Game crashes/freezes/slow (Amazon)
- The latest game version requires Android 7/FireOS 6 or later
- The latest game version requires iOS 13 or later
- How to turn off notifications?
- How to set the correct time? (Amazon)
- How to set the correct time? (Android)
- How to set the correct time? (iOS)
- How do I take a screenshot?
- Why do I have to download content every time I open the game?
- How to change game language?
- How to contact us from within the game?
- How to attach a screenshot (any file) to the ticket for the support team?
- How do I update the game? (Android)
- How do I update the game? (Amazon)
- How do I update the game? (iOS)
- I am getting No Internet/Poor Connection error messages (iOS)
- I am getting No Internet/Poor Connection error messages (Google Play)
- I am getting No Internet/Poor Connection error messages (Amazon)