Hot Topics
- I play on iPad/iPhone and my friends do not load. How to fix the issue?
- Advert unavailable. I can't watch the ad video.
- I have an event scheduled for today in the News section but it does not start. Why?
- Why do I see Open instead of Update on Google Play game page while trying to update the game?
- Facebook option is not available on Windows and Mac
General Information: collections, essences, resources, energy, spells, etc.
City: buildings, totems, etc.
- I have collected 24 stars but I can not upgrade the building. Why?
- I have completed 125 match-3 levels in the Ship. Are there any new levels? What should I do next?
- Why are anchors not added when I play levels in the Ship?
- Lotus doesn’t register my match-5 (match-6, match-7) combinations. Why?
- Why are the chips I collected not registered in my quest?
- My Unbroken Chain trophy counter is always reset to 1. Why?
Match-3 levels and elements: modes, tips, bonuses, obstacles
Game Events
In-game currency and purchases
- I play on PC and cannot make purchases in the game. What should I do?
- I have collected crystals on levels and filled Piggy Bank but it is not shown on the screen. Where is my Piggy Bank?
- What are the crystals? How can I get more crystals?
- Crystal Hippo Bank
- I purchased crystals but I haven't received them yet
- I’m unable to make purchases in the game