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    1. Awem Help Center
    2. Puzzle Heart
    iOS
    Android
    PC
    Mac

    Hot Topics

    • I can't log in Facebook

    General Information: crystals, lives, etc.

    • Interface
    • What are the lives? Why do I need lives?
    • What are the crystals? Why do I need crystals?
    • Wheel of Fortune

    Match-3 levels: modes, tips

    • How to release butterflies?
    • Match-3 buildings: Tree, Cave, Submarine and Airship
    • How to flip the rabit hats?
    • How to collect fireflies?
    • Match-3 Levels

    Match-3 elements: boosters, obstacles, tools, bonuses

    • Obstacles
    • What’s a booster? What kinds are there?
    • What kinds of bonuses are available in the game?
    • What are the tools? How can I get tools?

    Game Events

    • Gift Express
    • Elusive Rabbit
    • Magic Lessons

    Friends: send gifts, find friends, etc.

    • How can I get more friends?
    • Exchanging lives

    In-game currency and purchases

    • What are the gold? Why do I need gold?
    • I purchased gold but I haven't received it yet
    • Piggy Bank
    • I’m unable to make purchases in the game
    • Why does my iTunes bill show multiple purchases made on the same day?

    Game Progress

    • How do I save my game progress?
    • How can I transfer my game progress?
    • How can I play on different devices?

    Technical questions and troubleshooting

    • Game crashes/freezes/slow (iOS)
    • Game crashes/freezes/slow (Android)
    • Game crashes/freezes/slow (Amazon)
    • How to turn off notifications?
    • How do I take a screenshot?
    • How to change game language?
    See all articles

    Privacy Policy and Terms of Use

    • Privacy Policy
    • Terms of Use



    Puzzle Heart

    iOS
    Android
    PC
    Mac

    Hot Topics

    • I can't log in Facebook

    General Information: crystals, lives, etc.

    • Interface
    • What are the lives? Why do I need lives?
    • What are the crystals? Why do I need crystals?
    • Wheel of Fortune

    Match-3 levels: modes, tips

    • How to release butterflies?
    • Match-3 buildings: Tree, Cave, Submarine and Airship
    • How to flip the rabit hats?
    • How to collect fireflies?
    • Match-3 Levels

    Match-3 elements: boosters, obstacles, tools, bonuses

    • Obstacles
    • What’s a booster? What kinds are there?
    • What kinds of bonuses are available in the game?
    • What are the tools? How can I get tools?

    Game Events

    • Gift Express
    • Elusive Rabbit
    • Magic Lessons

    Friends: send gifts, find friends, etc.

    • How can I get more friends?
    • Exchanging lives

    In-game currency and purchases

    • What are the gold? Why do I need gold?
    • I purchased gold but I haven't received it yet
    • Piggy Bank
    • I’m unable to make purchases in the game
    • Why does my iTunes bill show multiple purchases made on the same day?

    Game Progress

    • How do I save my game progress?
    • How can I transfer my game progress?
    • How can I play on different devices?

    Technical questions and troubleshooting

    • Game crashes/freezes/slow (iOS)
    • Game crashes/freezes/slow (Android)
    • Game crashes/freezes/slow (Amazon)
    • How to turn off notifications?
    • How do I take a screenshot?
    • How to change game language?
    • See all articles

    Privacy Policy and Terms of Use

    • Privacy Policy
    • Terms of Use
    Privacy Policy
    terms of use
    About Us
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