How to attach a screenshot (any file) to the ticket for the support team?

There is a 20MB size-limit for each file you attach to your ticket.

Here is how to attach a screenshot for iOS devices:

contact-us-ios-screenshot.jpg

If the paper clip does not react on your device: Go to Settings > Privacy >Photos, turn on Read and Write access for Cradle of Empires. Then go to Settings > Privacy > Camera and enable for Cradle of Empires.

read-write-access.jpg

Here is how to attach a screenshot for Android devices:contact-us-android-screenshot.jpg

Awem Help Center

How to attach a screenshot (any file) to the ticket for the support team?

There is a 20MB size-limit for each file you attach to your ticket.

Here is how to attach a screenshot for iOS devices:

contact-us-ios-screenshot.jpg

If the paper clip does not react on your device: Go to Settings > Privacy >Photos, turn on Read and Write access for Cradle of Empires. Then go to Settings > Privacy > Camera and enable for Cradle of Empires.

read-write-access.jpg

Here is how to attach a screenshot for Android devices:contact-us-android-screenshot.jpg

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