I purchased crystals but I didn't get them to my game.

It sometimes happens that crystals fail to be delivered soon after the purchase. There can be several reasons for it. Please do not worry. We will look why it happened and send the missing crystals to you as soon as possible. Simply send to us your iTunes receipt and Support ID so that we can resolve it.

How to find iTunes receipts? 

How to send game saves and Support Id?

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