How to contact us from within the game?

Go to the Settings and click Help and Support.

If you play on iOS device:

Tap the pencil button to contact us from within the game and to check your tickets.

contact-us.jpg

If you have a reply to your request you will see an exclamatory sign on the Setting icon and on Help and Support button.

contact-us-2.jpg

Tap the ticket to read the conversation.

contact-us-3.jpg

Here is how to attach a screenshot:

contact-us-4.jpg

If you play on Android device:

Tick off the attach saves check box and click Write to us. Your Support ID will be included into the e-mail automatically. Please describe your problem for our team so that we know what we should look into.

send-saves.jpg 

Awem Help Center

How to contact us from within the game?

Go to the Settings and click Help and Support.

If you play on iOS device:

Tap the pencil button to contact us from within the game and to check your tickets.

contact-us.jpg

If you have a reply to your request you will see an exclamatory sign on the Setting icon and on Help and Support button.

contact-us-2.jpg

Tap the ticket to read the conversation.

contact-us-3.jpg

Here is how to attach a screenshot:

contact-us-4.jpg

If you play on Android device:

Tick off the attach saves check box and click Write to us. Your Support ID will be included into the e-mail automatically. Please describe your problem for our team so that we know what we should look into.

send-saves.jpg 

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